Allergan Assoc Dir, Site Management Operations in Irvine, California

Assoc Dir, Site Management Operations

Irvine, California, United States at

Jul 11, 2018Post Date

181014Requisition #

Allergan plc (NYSE: AGN) is a bold, global pharmaceutical company and a leader in a new industry model - Growth Pharma. Allergan is focused on developing, manufacturing and commercializing branded pharmaceutical, device, biologic, surgical and regenerative medicine products for patients around the world.

Allergan markets a portfolio of leading brands and best-in-class products for the central nervous system, eye care, medical aesthetics and dermatology, gastroenterology, women's health, urology and anti-infective therapeutic categories. With commercial operations in approximately 100 countries, Allergan is committed to working with physicians, healthcare providers and patients to deliver innovative and meaningful treatments that help people around the world live longer, healthier lives every day.

Allergan is a company that will inspire you to aim high with your ambition. Where you can build bridges all over the world. Where you can power ideas that drive change. And where you will act fast and drive results for customers and patients. Power your future & join our bold team.

Position Overview

The Associate Director, Site Management Operations, Program Lead is responsible for leading internal and outsourced site management & monitoring personnel and activities in support of clinical research studies. The Associate Director is accountable for all site management integrity, quality, and timeliness of monitoring activities. Responsibilities include facilitating & maintaining the protocol risk assessment & characterization (PRAC), oversight and approval of protocol‐specific monitoring plans (PSMP), coordination of risk‐based monitoring activities including leading issue management meetings, audit responses, inspection readiness activities, and representing Global Site Management Operations (GSMO) in sponsor inspection activities.

Other responsibilities include contribution to the protocol, case report forms & edit specifications, site profile, site feasibility questionnaire, & recruitment plan. Functions as the assigned GSMO representative to clinical trial teams (CTT) as well as the staff assigned to support studies including Lead Site Managers (LSM) and Contract Research Organization (CRO) Monitoring Leads (CML). Supports development and implementation of departmental Standard Operating Procedures (SOPs) and Work Instructions (WIs).

The employee must conduct their work activities in compliance with all relevant laws, regulations, and regulatory guidelines as well as all Allergan policies and procedures.

Main Areas of Responsibilities

Responsible for the role which includes the management and oversight of site monitoring deliverables and interfacing with CTTs on all aspects of study execution. Leads cross‐functional efforts to identify and manage study and site‐level risks and to identify and implement risk mitigation strategies. Escalates issues and risks to Senior Management as appropriate. Ensures that GSMO Staff (Regional Operations Managers (ROMs) and Regional Site Managers (RSMs)) are implementing site‐level risk mitigation strategies. Provides leadership and content expertise for site management and monitoring activities from study startup through the study closeout stage of clinical studies to effectively oversee resources, timelines, quality, and data delivery supporting database lock activities including:

· Site selection & activation

· Site recruitment

· Protocol compliance, safety reporting, & data quality

· Timely data entry and query management

· Action item resolution

· Adherence to PSMP

· Protocol risk assessment & issue management

· Oversight of key risk indicators

· Adherence to industry regulations, guidelines, & Allergan processes (SOPs & WIs)

· Maintain study and site inspection readiness at all times

· Provides status reporting on GSMO deliverables to Senior Management and Cross‐functional Groups. May participate in due diligence activities related to mergers & acquisitions.

In addition, the Associate Director is the key contact for Feasibility Analytics in Clinical Trials (FACT), Global Clinical Trial Management (GCTM), Global Site Management Operations (GSMO), Clinical Data Management & Programming (CDMP), Global Patient Safety & Epidemiology (GPSE), Global Clinical Supplies Management (GCSM), Clinical Development, and Non‐Translational Sciences (NTS) as applicable related to Site Management & Monitoring on assigned studies.

External Vendor / Outsourcing Management

Responsibilities include participating in the vendor selection process and managing vendors (e.g. CROs, FSPs, Technology Providers, etc.) in collaboration with the CTT and in accordance with applicable Allergan processes and procedures for assigned studies. Involvement in assessment/re‐assessment of vendor capabilities, as necessary. May participate in bid defense meetings & scope of work review.

Accountable for supervising CRO oversight for assigned outsourced studies; responsible for ensuring the assigned CML conducts all oversight activities as related to site management & monitoring and properly escalates issues related to CRO monitoring activities; ensures CRO oversight is conducted consistently across all programs.

In addition, the Associate Director is the key contact for R&D Sourcing and Clinical Vendor Oversight (CVO) related to Site Management & Monitoring and CRO oversight on assigned studies.

Process Owner/Subject Matter Expert

Responsibilities include the implementation of quality, efficient, and consistent approaches to carrying out site management & monitoring tasks. Drives and contributes to continuous improvement. Delivers training to GSMO and other functions/departments as necessary. Provides mentoring and support to new Program Leads. Monitors GSMO compliance with SOPs and WIs and proactively addresses gaps in processes or misunderstanding of processes. Supports Corrective and Preventative (CAPA) Action initiatives as needed. May be the CAPA Lead where necessary.

In addition, the Associate Director is the key contact for Process, Training, and Continuous Improvement

(PTCI) and Global Research & Development Quality (GRDQ) related to issues with site management & monitoring on assigned studies.


Preferred Skills/Qualification

Significant clinical research experience within a site management operations & monitoring leadership role in the pharmaceutical/device industry or CRO (preferably within a medium/large pharma or CRO).


Bachelor’s Degree with relevant work experience in Clinical Research, Allied Health, Project Management or related life science field.

Equal Employment Opportunity Employer

Allergan is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other protected status.